Privacy Policy
How we collect and use information on the marketing site and contact forms.
Open Privacy Policy →Privacy
Privacy you can route reviewers to
Clear entry point for privacy questions — marketing site policy, product application boundary, and contact paths.
Two surfaces, one company
The marketing website at puvilabs.com and the PUVINoise application at app.puvilabs.com are related but legally distinct for privacy. Website inquiry data is covered by the public Privacy Policy. Product tenancy and telemetry handling are governed by customer agreements, product terms, and (where applicable) a Data Processing Addendum.
Where to go
Privacy authority paths
Security
Tenant isolation, audit, residency, and AI-training posture for reviewers.
Open Security →Trust Center
DPA path, subprocessors, and assurance pack entry for enterprise evaluation.
Open Trust →Principles we state publicly
We do not sell personal information collected via the marketing site
Contact form data is used to respond and route enterprise conversations
We do not use marketing inquiry content to train general-purpose foundation models
We do not use customer tenant data — including operational telemetry, behaviour signals, prompts, or content — to train general-purpose foundation models, or to improve models for other customers. Processing required to operate, secure, and support the contracted PUVINoise service is governed by the customer agreement and DPA.
Default PUVINoise production infrastructure is hosted in India on Amazon Web Services (AWS). Customer-specific residency or regional constraints are documented in the customer agreement. The marketing website does not host PUVINoise tenant data.
A Data Processing Addendum (DPA) is available for enterprise customers as part of the MSA / contracting process. The marketing-site Privacy Policy does not replace a product DPA. Request via Contact — note “DPA” or “assurance pack”, and include your tenancy model and timeline.
Formal compliance claims appear only when approved for public wording
Privacy questions?
Use the contact form for privacy, DPA, or security review requests — we route to the right owner.